Guest Information
Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Last updated 1 January 2026
1. Introduction
HomeSlice Stays Private Limited (“HomeSlice,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the “Services”).
By using our Services, you consent to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name, email address, phone number, and postal address
- Government-issued identification documents
- Payment and billing information
- Booking history and preferences
- Communication records with our support team
2.2 Automatically Collected Information
When you access our Services, we may automatically collect certain information, including:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, clicks)
- Location information (with your consent)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and managing your bookings
- Providing customer support and responding to inquiries
- Processing payments and refunds
- Verifying your identity and preventing fraud
- Sending booking confirmations and updates
- Marketing and promotional communications (with your consent)
- Improving our Services and user experience
- Complying with legal obligations
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication mechanisms
- Employee training on data protection
6. Your Rights
Depending on your location, you may have the following rights:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us using the information provided below.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
9. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the “Last updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
HomeSlice Stays Private Limited
3rd Floor, Gee Gee Shroff Centre,113 Poonamallee High Road,Egmore, Chennai — 600084.12. Grievance Officer
In accordance with the Information Technology Act, 2000 and rules made thereunder, grievances regarding the handling of your personal information may be raised with our Grievance Officer, who can be reached at the registered office below. We will acknowledge your complaint and respond within the timelines the rules prescribe.
For the attention of the Grievance Officer
HomeSlice Stays Private Limited
3rd Floor, Gee Gee Shroff Centre,113 Poonamallee High Road,Egmore, Chennai — 600084.