Skip to content
HomeSlice

Guest Information

Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Last updated 1 January 2026

1. Introduction

HomeSlice Stays Private Limited (“HomeSlice,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the “Services”).

By using our Services, you consent to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name, email address, phone number, and postal address
  • Government-issued identification documents
  • Payment and billing information
  • Booking history and preferences
  • Communication records with our support team

2.2 Automatically Collected Information

When you access our Services, we may automatically collect certain information, including:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, clicks)
  • Location information (with your consent)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and managing your bookings
  • Providing customer support and responding to inquiries
  • Processing payments and refunds
  • Verifying your identity and preventing fraud
  • Sending booking confirmations and updates
  • Marketing and promotional communications (with your consent)
  • Improving our Services and user experience
  • Complying with legal obligations

4. Information Sharing

We may share your information with:

  • Hosts: To facilitate your booking and stay
  • Service Providers: Payment processors, cloud storage, analytics providers
  • Legal Authorities: When required by law or to protect our rights
  • Business Partners: With your consent for joint marketing initiatives

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Employee training on data protection

6. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict certain processing activities
  • Data portability
  • Withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can manage your cookie preferences through your browser settings.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

HomeSlice Stays Private Limited

3rd Floor, Gee Gee Shroff Centre,113 Poonamallee High Road,Egmore, Chennai — 600084.

reservations@homeslice.co.in

+91 9980001909

12. Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, grievances regarding the handling of your personal information may be raised with our Grievance Officer, who can be reached at the registered office below. We will acknowledge your complaint and respond within the timelines the rules prescribe.

For the attention of the Grievance Officer

HomeSlice Stays Private Limited

3rd Floor, Gee Gee Shroff Centre,113 Poonamallee High Road,Egmore, Chennai — 600084.

reservations@homeslice.co.in

+91 9980001909